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Roving Refillery

Frequently Asked Questions (FAQ)

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How to shop with Liquid Etc's Roving Refillery?

Please refer to our How to Shop page for an easy 3 steps guide.

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Where can I find the order sheet for the Roving Refillery?

Click here to see our order sheet.

https://forms.gle/uyXbBpC8CZvET3Lf7

 

What areas does the Roving Refillery cover?

We cover most major areas in Klang Valley, including but not limited to Klang, Shah Alam, Subang Jaya, Petaling Jaya, Kuala Lumpur, etc. Just drop us a message on WhatsApp to check if our Roving Refillery can visit your area.

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How much is the delivery fee?

Please fill up our order sheet or drop us a message on WhatsApp and we'll revert with an accurate delivery fee. 

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These are the estimated delivery charges for the below neighbourhoods. Actual amount may differ.

Free Delivery - Bandar Bukit Raja & Batu Belah

RM5.00 - Setia Alam, Klang Utama, Aman Perdana, Taman Eng Ann, Taman Berkeley, Bandar Baru, Bukit Kuda,Taman Rashna

RM6.00 - Teluk Pulai, Taman Melawis, Taman Gembira, Taman Chi Liung, Seksyen 7

RM8.00 - Bukit Tinggi, Bandar Botanic, Bukit Jelutong, Subang, Sunway, Damansara, Ara Damansara

RM10.00 - Kota Damansara, TTDI, Mont Kiara, Sri Hartamas, Kota Kemuning

RM12.00 - Puchong, Sri Petaling, Bukit Jalil, Cheras, 

RM14.00 - Sungai Buloh, Kepong, Sri Kembangan, Cyberjaya, Putrajaya

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Spend RM200 and above to get free delivery! Applicable for all locations which we cover in Klang Valley. So,get your neighbours and friends to refill together!

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Is there a minimum purchase for the Roving Refillery to visit my location?

Yes, there is a minimum purchase of RM30.00 for the Roving Refillery to visit your location. This is to ensure that we efficiently manage the carbon footprint we produce.

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When is the Roving Refillery available?

Our Roving Refillery will be available every Monday to Saturday (may exclude public holidays). An appointment is needed to be scheduled in advance.

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Can I use my own bottles and containers to refill my orders with the Roving Refillery?

Yes, you will need to prepare your own bottles and containers to refill your supplies with our Roving Refillery.

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I don’t have reusable bottles with me. Can I still shop with the Roving Refillery?

Yes, you can. Just select “I need my order to be prepacked.” on the packaging section of the order sheet and we’ll prepack your orders in reused bottles and containers for you.

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Is upfront payment necessary to confirm my order?

Yes, upfront payment is needed to confirm your order to avoid cancellations and no-shows.

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Still have questions?

Ask your questions here or drop us a message on WhatsApp and we’ll get back to you as soon as possible.

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